Frequently asked questions

Find answers to common questions about our products and services
  • It comes with 5 extra ear tips for the perfect fit and all original features such as noise cancellation and transparency
  • KIVO ships directly from the USA which typically takes 3-5 business days to deliver once shipped!
  • Yes, we ship to most countries worldwide. International shipping times vary by location.
  • Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
  • Minimum for bulk orders is 25. For serious inquires please email: support@ki-vo.us